At Smartspick, your personal information is treated as an Amanah (Trust). We are committed to protecting your privacy and using your information responsibly.
1. Information We Collect
We collect basic information to process your orders, including:
- Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment details (processed securely by trusted payment providers; Smartspick never stores your complete card information.)
2. How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Provide customer support
- Send order updates via Email or SMS
- Improve our services
- Send promotional offers (only if you choose to receive them)
3. Data Security
Your personal information is protected using SSL (Secure Socket Layer) encryption to help keep your data safe during transmission.
4. Third-Party Sharing
We never sell or rent your personal information.
We only share necessary details with:
- Delivery partners
- Secure payment providers
- Legal authorities when required by law
5. Cookies
We use cookies to improve your shopping experience, remember your cart, and analyse website performance. You can disable cookies anytime through your browser settings.
6. Data Retention
We keep your information only as long as necessary to provide our services or comply with applicable laws.
7. Your Rights
You may request to access, update, or delete your personal information at any time.
Contact Us
📧 Email: smartspick95@gmail.com
📍 Address: 95-M Quaid-e-Azam Industrial Estate, Lahore, Pakistan